call center downloads
Call Center Manager
9.0.5 downloadCall Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ...
Call Center CRM
9.0.5 downloadVoicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ...
Voicent Call Center Manager
9.2.0 downloadCall Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ...
Advanced Call Center
6.0 download... modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and ... customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager ...
C# VOIP CALL TRANSFER EXAMPLE
9.2.0 downloadOzeki VoIP SIP .Net SDK for developing call transfer feature in a C# softphone to forward incoming calls either with blind call transfer or with attended call transfer. The source code represents the basic implementation ...
PrettyMay Call Recorder for Skype Basic
5.50 downloadPrettyMay Call Center for Skype is a 100% software-based Skype IP ... system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more ...
The Ant
2.0 download... The Ant management software contains the most comprehensive call center management solution up to date. Some of the ... create leads.* Built in Soft-phone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control ...
SoliCall Pro
1.11.65 download... who rely on clear and uninterrupted audio during calls, making it an invaluable asset for remote workers, call centers, and businesses that prioritize high-quality communication. At ... allow users to monitor the quality of their calls, identify potential issues, and make data-driven decisions to ...
CRM Dashboard
9.0.5 download... desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer ...
NewWayService
4.22 download... you to easily track and manage your service calls, problems, requests or work orders. With its ... needs for managing efficiently any kind of service call for all your customers whether they are internal ...
4PSA VoipNow Express
1.6.2 download... software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture ... scalability and advanced PBX features: IVRs, group management, calling cards, callback, remote conferences and call queues. Standard ...
Voicent IVR Studio
9.0.5 download... Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration ... Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet ...
PREDICTIVE AUTODIALER
9.2.0 download... busy signal and human voice during the phone call. The sample program also functions as answer machine ... MS Silverlight, and to add functionality to your call center, IVR or CRM. The call answering can ...
AMIgo
1.1.0.3 download... interact with extensions / trunks, active channels, active calls, queues, queues members, queues calls, agents, conferences and conferences users. and conferences users. ... Edition: Allows to create / delete / edit call queues. Agents / Local Channel Agents: Allows to ...
TeXnicCenter
2.0 Beta 2 downloadTeXnicCenter is what we call an integrated documentation environment (IDE) for LaTeX. That means that TeXnicCenter integrates all the functionality you need to create, write, build, fix, view and print ...
SDP MESSAGE MANIPULATOR
9.2.0 download... manipulate SDP or SIP messages during the phone calls, you need to set message manipulators for the ... products and possibilities: Softphone, VoIP client applications: Dialers, Call assistant, Call center clients, Call center servers, PBX ...
PC-Telephone
7.2 download... and more. Supports free PC-to-PC and cheap PC-to-phone/fax calls over Internet or ISDN/PSTN. PC-Telephone provides high quality ... phone device available on the PC. Supported features: caller ID, CLIP/CLIR, audio conferencing, call answer, call transfer, ...
WhoCalls Caller ID detection
2.1.2 downloadWhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID:calling line ...
SILVERLIGHT SIP SOFTPHONE TO WEB PAGE
9.2.0 download... web applications to make web to SIP voice calls. The sample program is based on the MediaGateway ... webphone since it allows to make SIP voice/video calls, to develop own softphone, IVR applications, Silverlight/Flash text/voice/video ...
US County Zoom Map
2.0 download... to direct your customers to an appropriate regional call-center or county dealer store. A one-level zoom map looks cool and displays the U.S. map with every count in high detail. ...
Web Invoice
8.9 download... or Remotely at the time of a Service Call, Conduct business on-site with the convenience of using ... Following Fields * Computer Technician, Computer Service Center * IT Helpdesk * Electrician * Mechanic, Auto ...
C# SOFTPHONE WITH DO NOT DISTURB
9.2.0 download... DoNotDisturb flag is set to true, the incoming calls will be rejected by a busy signal. The ... to extend this program with more features like call hold, call forwarding, call transfer, auto answer, SIP/SDP ...
Brekeke PBX for Linux
3.16.5.0 download... options to the more sophisticated features that large call centers require. In addition, every user can configure a ...
ServiceDesk Standard Edition
2015.2.0 download... at your finger tips while attending the service call. Contract Management in ServiceDesk enables you to - Create Contract - Renew contract - Track Contract status i.e. Expired or Active ...
CapiFax
4.19 download... used. Fax to mail: Depending on the called number or the caller's number you can easily define if and to ... the CLIP number or fax ID of the caller, e.g. for offering regional information based on area ...