SysAid Help Desk for Linux 9.0.53 b13 screenshot End-users submit Helpdesk service requests via SysAid's intuitive End User Portal, while the SysAid Helpdesk enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests). Download SysAid Help Desk for Linux 9.0.53 b13