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Call Center CRM 9.0.5

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Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to automatically track all customer interactions, save and manage customer opt-outs and contact preferences, automatically display saved customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 372
Filesize 403 kB
Requirements Windows 2000/XP/2003/2008/Vista/Win7/Win8
Installation Install and Uninstall
Keywords call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d
Users' rating
(19 rating)
Call Center CRMOther Comms ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, Other, Windows 8
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Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and ...