Call Center CRM 9.0.5
... for managing customer interactions in call centers or sales organizations. Use it to automatically track all customer interactions, save and manage customer opt-outs and contact preferences, automatically display saved customer information to agents, intelligently and efficiently recognize callers and serve them accordingly, and design and manage sales and marketing campaigns. ...
| Author | Voicent Communications, Inc |
| License | Freeware |
| Price | FREE |
| Released | 2013-10-23 |
| Downloads | 364 |
| Filesize | 403 kB |
| Requirements | Windows 2000/XP/2003/2008/Vista/Win7/Win8 |
| Installation | Install and Uninstall |
| Keywords | call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d |
| Users' rating (10 rating) |
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