ManageEngine SupportCenter Plus 7

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. ...

Author ZOHO Corp.
License Freeware
Price FREE
Released 2008-12-03
Downloads 418
Filesize 31.00 MB
Requirements P III 1Ghz & more, 256 MB RAM
Installation Install and Uninstall
Keywords Customer Support Software, Customer Service Management Software, Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management, SLA violation tracking, Workflow Management
Users' rating
(5 rating)
ManageEngine SupportCenter PlusHelpdesk & Remote PCWindows 2000, Windows XP, Windows 2003, Linux
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ManageEngine SupportCenter Plus

7 download

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base ... Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, ...