ManageEngine SupportCenter Plus 7
... is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. ...
| Author | ZOHO Corp. |
| License | Freeware |
| Price | FREE |
| Released | 2008-12-03 |
| Downloads | 421 |
| Filesize | 31.00 MB |
| Requirements | P III 1Ghz & more, 256 MB RAM |
| Installation | Install and Uninstall |
| Keywords | Customer Support Software, Customer Service Management Software, Request Tracking, Service Level Agreement, Self Service Portal, Knowledge base, Trouble Ticketing System, Contact Management, SLA violation tracking, Workflow Management |
| Users' rating (20 rating) |
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