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Call Center Manager 9.0.5

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... and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on ... highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 311
Filesize 0 kB
Requirements Internet connection
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(8 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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