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Call Center Manager 9.0.5

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Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC ... for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 314
Filesize 0 kB
Requirements Internet connection
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(9 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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Call Center Manager manage call - Download Notice

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Call Center Manager

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Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ...