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Call Center Manager 9.0.5

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Call Center Software to automatically measure and adjust the pace of ... effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 309
Filesize 0 kB
Requirements Internet connection
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(8 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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Call Center Manager software protection program - Download Notice

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Call Center Software to automatically measure workloads and adjust outbound calling ... requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations. Call ... productivity. Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use ...