Call Center Manager 9.0.5

... new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 309
Filesize 0 kB
Requirements Internet connection
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(8 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
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Call Center Manager

9.0.5 download

... and dialing pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on Dropped Calls. -Easy ... Performance Quality tracking -Real-time summary stats for call volume, line usage, agent and campaign performance. -Automatically measures ...