Call Center Manager 9.0.5

... Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
License Freeware
Price FREE
Released 2013-10-23
Downloads 309
Filesize 0 kB
Requirements Internet connection
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(8 rating)
Call Center ManagerDatabases & ToolsWindows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
Call Center Manager whisper - Download Notice

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Call Center Manager whisper - The Latest User Reviews

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Call Center Manager

9.0.5 download

... up effective training for new agents with the whisper coaching feature that allows live-call coaching that is inaudible to customers, along with easy call monitoring and recording. Call Center Manager ...