Call Center Manager 9.0.5
... Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...
Author | Voicent Communications, Inc |
License | Freeware |
Price | FREE |
Released | 2013-10-23 |
Downloads | 309 |
Filesize | 0 kB |
Requirements | Internet connection |
Installation | Install and Uninstall |
Keywords | agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement |
Users' rating (8 rating) |
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